Last updated March 12, 2025
This privacy notice for Valtrix Nexus (“we,” “us,” or “our”) describes how we gather, handle, store and share information when you use our services (“Services”), including visits to our website or direct contact with us. Questions? Reach us at [email protected].
Summary
We process personal information to run the Website, answer enquiries, connect you with partner platforms when you request it, meet legal obligations, protect our services and improve performance. You hold privacy rights under applicable law. If you disagree with this notice, please do not use our Services.
What we collect
We may gather technical information (IP address, device and browser details, pages visited, timestamps, crash reports) and details you provide (name, email, phone when requesting introduction to a partner platform). Some technical data may not identify you personally.
You are not required to supply information, however without it we may be unable to provide certain functions. The Website is not aimed at anyone under 18; if we discover we have collected a child’s data we will delete it promptly as required.
Purposes and legal bases
We process information to operate the Website, respond to enquiries, introduce you to partner platforms at your request, comply with law, protect our services, enhance performance and analytics in our legitimate interests, and defend our legal position. Depending on the activity we rely on consent, legitimate interests and/or legal obligation.
| Typical purpose | Typical legal basis | |
| 1 | Forward your details to a partner platform you have asked us to contact | Consent / steps prior to a contract at your request |
| 2 | Support, security, fraud prevention, analytics and business administration | Legitimate interests and/or legal obligation |
Sharing and international transfers
We may share data with service providers bound by confidentiality agreements; with partner platforms when you request an introduction; with professional advisers; with authorities when legally required; and with a successor organisation in the event of a merger or asset sale. Data may be processed outside your country; where necessary we apply appropriate safeguards such as standard contractual clauses or other mechanisms recognised by law.
Cookies
We and our partners may use cookies and similar technologies for essential operation, preference storage, analytics and marketing where permitted. You can manage cookies through your browser settings; disabling some may affect site functionality. This service does not respond to Do-Not-Track requests.
| Type | Purpose |
| Strictly necessary | Security, session management and core website functions. |
| Functional / performance | Remember user choices and measure overall usage to improve the Website. |
Retention, security, and third-party sites
We retain information only for as long as necessary to fulfil the purposes described and to satisfy legal requirements, after which we delete or anonymise it where possible. We apply reasonable safeguards, yet internet transmission is never entirely without risk. Third-party sites linked from here operate under their own policies.
Your rights and updates
Subject to local law you may request access, correction, deletion, restriction, data portability or object to certain processing, and withdraw consent where processing relies on consent. We may update this notice by publishing a revised version on the Website.